We came home from vacation to find our garage floor wet and our hot water not working. Left a message with the Peter Levi staff and someone returned our call within ten minutes. After a very professional discussion a repair man was dispatched and arrived during the planned time after a text message and phone call alerted us he was on the way. Austin Cohen diagnosed the problem and then presented a range of options and estimates. Given that the heater was near end of life anyway we decided on a replacement. Austin had to go back to the warehouse to get it himself since all personnel were out on calls. He returned in about an hour with a new heater and helped me move some items in the garage needed to facilitate the installation. He installed the new heater in accordance with new codes and cleaned up after himself. All in all a very professional response. I would definitely recommend Peter Levi and especially Austin.
Our technician Brandon is wonderful and helpful. He gets ten stars
Good job Mike
Diego seemed thorough and competent. I trusted him immediately and his work appears excellent.
The technician Brandon was on time and very professional. He was knowledgeable about the job and was able to explain it for me to understand.
Great service, great communication, great value! My go to plumber in Marin!
Once again Nick did a great job for us, I always trust him to work on (& update), our very old plumbing. Great job, Nick!
Mike & Peter Levi were vey helpful in evaluating the various options for replacing our 75 Gallon Gas Water Heater. Their quote was very competitive. Mike did a very professional job with the Installation and ensuring the system worked to our satisfaction. Mike & Peter Levi are very customer-focused and committed to 100% customer satisfaction.
Brendan in field service. Have had Brendan up a couple of times for help and he has always been on time and efficient. Answers my questions and makes suggestions based on helping me rather than selling me product.
Already put my comments on something you sent us.
Very responsive and competent
Mike did a good job....everything looks great!
These guys are professional and on time. My installer Nick is very good at what he does! I would recommend this company for all your next plumbing issues/needs
Jaymes and V were very professional and meticulous in focusing in their jobs. Janathan arrived later to give a hand too. What was refreshing is that they were not Pressured in any way to get the job completed. They WANTED TO DO A GREAT JOB and I noticed that, Thank you, Stan M.
Thank you for a wonderful experience with your crew. They were professional in every way. There were no concerns with Covid running a muck!! Thank you, Stan M.
Nick B arived on time, called me first and did the job well. He was informative and friendly, Just the mined of person you wished was coming. I was very pleased.
Every thing went well including all of the office staff.....so far: lots of smiles ! let us hope that we'll soon be back to a more normal life-sryle.
Nick was friendly, professional and knowledgeable. He answered all my questions.
yearly flush of tank less water heater
Nick did an excellent job including getting me substantiall discouny
Excellent, timely, friendly, courteous service.
We had a new heater and air conditioning system installed and are very pleased with the entire interaction.
Cory came to assess a leak in our ceiling. He is very professional, personable, and pleasant person who explained in detail the work to be done - (easily understood) and answered all questions to my satisfaction. When he left the work area was spotless. Cory works as if he's working in his own home.
Nick was on time, friendly, competent and quick. Great job.
Great customer service.. on time.. great explanation of what needed to be done and thoroughly went over all work done.. so friendly!
Excellent service.. on time.. friendly and did a great job!
Jonathan is amazing! He is always available when I need him. Chris D.
I highly recommend Peter Levi plumbing. We recently experienced a plumbing problem at our home. The service was excellent. Jason worked quickly to identify the issue, recommend a remedy and he offered helpful advice on avoiding future problems. Jason is a knowledgeable and friendly expert and we feel confident in the results of his work. Peter Levi Plumbing has been our choice in the past. They stand behind their work, can be relied on for fast service and have a great team.
I wrote one last night, but it said Kurt was great, fun to play basket ball, drink beer and watch a movie with. Regrding plumbing we work together and didn't find the leak but we narrowe it down to somewhere here in California. He was like a blood hound loking for the leak and although we didn't find it we did find 2 escaped prisoners from San Quentin I would highly recommend him and Peter Levi.
Peter Levi was very professional and courteous on the phone and kept me updated of the arrival time. Shawn, the Peter Levi service professional was personable, professional and did a great job figuring out my problem in a very timely manner. I would definitely call Peter Levi again and also ask for Shawn!
Prompt service, all the technicians who have come here are skilled and very pleasant (this week it was Shawn L.) Thank you.
Quite nice gentlemen and did the work right. Thank you!
Shawn was very professional, thorough and fast while being friendly and getting the job done. Would ask for Shawn again and definitely call Peter Levi.
Recently used Kurt Brenner from Peter Levi to trouble shoot and solve a leak in my water system. Kurt was great- pleasant, on-time, knowledgeable and proactive in assisting me with addressing the leak and helping with several other plumbing issues in our home. Definitely recommend him [and Peter Levi].
Shaun was very professional, helpful and courteous. I would be blessed to have him return for any future services.
Drew was very helpful in reprogramming my Honeywell Thermostat in just a few minutes rather than my figuring out on how to do. It has always been a pleasure for me to deal with the professional staff at Peter Levi Plumbing. Thank you!
Techinicians ****** ***** and V did an great job in installing a new A/C mitsubishi equipment which presented some challenges at some point but took their time to sort everything out fiinish their job very well. They arrived on time on both days ( 2 days) to be able to finish it in a timely manner. Thank you guys. Everything works well. Also Jonathan came to provide some feedback during work which was most appreciated.
Peter Levi is awesome ! During this pandemic they came in one day and fixed a main water line Break in our kitchen pipes and checked all of our drains under our home. They are knowledgeable and honest! Thank You Willy and your team
Excellent customer service and a job well done..; )
Great service with professional attention to detail. Address our issue in a timely manner.
Jonathan did an amazing job.
The best and most professional service I’ve had in my 5 years in this property. Very refreshing Thank you I will continue to call Peter Levi Plumming And Jake and his partner were exceptional
Fantastic, professional ,thoroughly efficient I’ve never had such great service I will continue to call peter Levi Plumming for all my Plumming needs No kidding and I don’t leave very many reviews Thank you
Diego checked all the boxes for a professional service. On-time, thorough, courteous and professional.
I was very impressed with *****"s attention to detail and concern that I knew exactly what he was doing and why. He arrived on time and did a excellent job.for
Kurt did a superb job in installing and repair some new fixtures. His manner and knowledge made my experience with him and Clyde of Peter Levi Plumbing just superb.
Our technician was great as usual. Got us ready for summer. Thanks, Nance
Diego met with us and gave estimates of the possible projects. We selected two for now and he commenced work in an expeditious manner. We were very satisfied with his work. Paul
Mike was very knowledgeable and helpful - a good employee
Ryan was on time, diligent in his work, friendly, and professional. He and Matt, the estimator, know their craft and answered all of our questions fully and to our satisfaction. They cleaned up thoroughly and left us with a wonderful new HVAC system.
Brandon! Knowledgeable and personable.
Brandon was professional, knowledgeable, and answered my questions about the health of my air conditioner, which were plentiful.
Nick arrived promptly. He diagnosed the problem rapidly and fixed it swiftly. He had the materials needed on his truck. He was friendly yet respectful. His charge was very reasonable. We are very pleased.
***** has been super competent and helpful with the water leak we have between our house and the street. He located the source of the leak quickly, dug out the area and gave us a plan to move forward - going over our options in detail and explaining what Peter Levi's services entail. He installed a temporary fix so we have water again and described in detail the process for using a pneumatic "mole" to replace the water main without ripping up my fruit trees and butterfly bushes. Thank goodness we found this company and ***** is solving our problem!
Diego was very professional and efficient. The work was perfect. I would highly recommend Diego Ramos for your plumbing needs.
Very quick response to our call and problem corrected right away. Service technician arrived on schedule, was professional, clearly explained what work was needed, was respectful and wore appropriate protective gear for both cleanliness and for virus protection.
Nick is a real professional. Efficient, thorough and no nonsense. He has been here before to work on the plumbing, and it was nice to have a familiar face back again. I highly recommend him
An excellent overall experience. Interaction regarding inquiry about a new water heater was prompt and courteous, and informative. Installation was accomplished the next day, after their service technician, **** *******, had come to the house to discuss what we would need. He provided concise information, shared technical detail about the unit and the installation, and did not attempt to up sell us on the equipment. Price availed to us displayed appropriate flexibility, and the actual installation was thoroughly professional. Took the time he stated, and the area was left clean and tidy.
Providing fast replacement of our water heater with quality workmanship!
My only question is why wasn’t the filter change? Or was there a reason for not changing it?
Very organized, professional and easy to work with. The workers who came to my house were knowledgeable, friendly, thorough and made an extra effort to keep the house and work area clean.
That was how I was greeted on the phone and the experience exceeded my expectations.
Santos our technician was fantastic, kept me informed during installation and took the time to run through how to use the new water heater. Wonderful communication professional.
Awesome experience with Jason from P.Levi! Thank you for all your advice and help!
Professionalism, Quality, Responsiveness
I was very pleased with my service. Nick was very pleasant and explained my problems and various solutions. I appreciate the service I have received from Peter Levi. No doubt, I'll be calling again
Diego was very professional. Tough problem. He stayed all day and then came back first thing the next day to finish. Despite having to do a lot more work than anticipated (because the leak detection company had mis-located the leak), Peter Levi did not materially increase the price. I was very pleased by their service.
After a series of failures of our newly installed hot water on demand unit Peter Levi Plumging responded in a timely fashion to our complaints and quickly sent out technicians to correct the problem
I had Diego Ramos respond. He had come once before and I find him very competent and honest. He also was able to answer my questions and come up with positive solutions. He is scheduled to solve another one of my problems. Response time was very good.
Jonathan resolved a problem that had been baffling a numer of techs regarding an expensive hot water on demand residential unit. He was extremely skilled in determining and resolving the issue.
It's always great to have Nick at our facility. He is very professional and easy to work with.
***** was so competent and assuring-great job i every respect!
Jason was amazing in his customer service skills and photographic memory. He remembered a quote left with a prior tenant over a year ago for repairs needed on the property. He even remembered the dialogue that took place. I dis not received from the tenant the quote and therefore neglected to apply the work needed. He immediately scheduled a temporary repair to get us through the holidays and not even charged us for the assistance getting back on track. "Beyond Imagination Service" I would not hesitate to refer Peter Levy crew. Cindy Ray, TAM, COM. MARIN NATIVE. Father James Ray REALTOR.
I am a contractor that routinely use and recommend plumbers. Peter Levi plumbers are responsive, communicative, a good value and a pleasure to deal with. I have never used a service business that is as responsive to their clients needs and the two plumbers that I have used through them have been excellent. I would refer them to my friends and family without hesitation.
Very professional, efficient, on time and great work. I would use them in a heart beat if it becomes necessary.
Troy Byrd is very responsive, reliable and diligent in all of the plumbing work he has done at our house in Mill Valley over the years. I highly recommend him!
Troy was pleasant, knowledgeable, and an incredible asset to Peter Levi plumbing. He located the issue and took care of everything promptly and without issue. Too bad the rating system stops at 5 stars!!!!!
This company is amazing, responsive, knowledgeable and provides excellent customer service. From the time you call with an issue you know the timing of the service, who will provide the service thru text, phone and email.. I appreciate the options provided and consultative discussion. Highly recommend their service and Nick is one of the best!
Very friendly Quick response, came out the following day. Knowledgeable and experienced .
Shawn is skilled and clear. He doesn't seem to recommend any replacements that aren't needed and gives good, timely estimates. He shows up on time and is courteous and helpful. I feel in very good hands!
Santos worked hard, did an excellent job and even carefully cleaned up the area after the work was done.
We were extremely pleased by the work done recently. Santos was very pleasant and worked hard to do a very efficient job. We had to run an errand at one point but had no qualms about leaving santos alone in our house. We are very appreciative of his hard work and the major job he did.
Kurt came out on a 911 leaking water heater issue and got the tank and went to work on what was a complex job. It's done and I'd rate him an 11 on a 1 to 10 scale. He's that good and that pleasant to be around.
So knowledgeable! Thank you for the great work! I now know how my heating system works!
******* ********/Service Manager at Peter Levi Plumbing, Inc. is a true asset to his company and the communities they serve. He was knowledgeable, professional and prompt in his appointments and communications. He did a great job of evaluating my requirements for a new furnace and quickly generated a fair price quote, pointing out options to help he me save money while selecting the right equipment for my needs. I'm very satisfied by the consistent high level of professionals from Peter Levi Plumbing who have worked on my plumbing, water heater and furnace over the years. I highly recommend them for all of your Plumbing, Heating and Cooling needs,
Troy was fantastic, very professional.
On time and on the mark. Thank you.
Shawn L. has been maintaining my boiler for a number of years, and I couldn't be happier with his expertise and knowledge. I own an Eichler home in Terra Linda. There are very few individuals in the entire Bay Area that have the background and skill to work on boilers in these homes. In my experience he is the best! He is also a great person and very professional.
******* was knowledgeable and efficient and I really appreciate the quick response from the company to send someone to aid my ailing furnace.
The plumbing trade is really stepped up when you deal with Peter Levi plumbing! Clean clothes, personnable, shoe coverings, followup text for arrival times. I am impressed with tecnician "****"You will not be dissappointed.
"Unusual in that they clean-up after their work and Peter is a very smart and strait forward contractor. Problem was we had roots in the drains and a bad water heater. We now have hot water and fast flowing clear pipes. Price was reasonable because Peter didn't need to replace all pipes and pin pointed problem area with some cool high tech gear."
"Peter Levi Plumbing came to my house promptly after I called to provide a video line inspection for my main line. They quickly found the culprit for the clog - roots in the sewer line. They gave me a great price to fix it, and quickly took care of the problem. I would recommend these guys to everybody. Let them do the worrying so you don't have to."
"We had a great experience with a boiler/ radiant heat repair and a fix to our sewer line. Great guys with honest prices."
"I have been using Peter Levi Plumbing for years, servicing several of my homes in Marin. I have now worked with a handful of their plumbers and have remained impressed with the quality of the work, their knowledge, efficiency and cleanliness. On occasion when a plumbing issue has not been resolved after my appointment, the ladies in the office have done a great job of relaying what will be necessary to complete the project and contacting me to schedule the completion of my work. Though plumbing never seems to come cheap, I have found the pricing to be fair and their estimations accurate. I would highly recommend them as a plumbing company."
"I have had the pleasure of using this company on several occasions. I find their plumbers to be very professional and knowledgeable. They never try to overcharge me or sell me anything that I don't need. They are the best plumbers in MARIN. I won't go anywhere else."
For the best for your local plumbing, heating and cooling needs, call and speak with Peter Levi Plumbing today.